Housekeeping Manager

Công Ty TNHH MTV TM DV Võ Gia Phú Quốc

• Manage and oversee all Housekeeping operations, ensuring compliance with SOPs, cleanliness standards, and service quality.
• Plan and manage manpower including staffing levels, work schedules, training, and performance evaluation.
• Control operational costs related to amenities, linen, consumables, and departmental assets.
• Ensure guest rooms and public areas are clean, well-maintained, and ready for sale in accordance with hotel standards.
• Coordinate effectively with other departments to ensure smooth operations and enhance guest satisfaction.
• Prepare and submit operational, manpower, and cost control reports as required by Management.

Housekeeping Manager

Công Ty TNHH Môi Trường Xanh Hiệp Lực (Lagi Ocean Home's), Bình Thuận, Việt Nam

• Manage and oversee all Housekeeping operations, ensuring compliance with SOPs, cleanliness standards, and service quality requirements.
• Develop departmental budgets, cost plans, and ensure effective budget control.
• Establish manpower planning, duty rosters, staff training programs, and performance evaluations.
• Control operating costs related to amenities, linen, consumables, and departmental assets.
• Ensure guest rooms and public areas are consistently clean, well-maintained, and ready for sale in accordance with hotel standards.
• Coordinate closely with related departments to ensure smooth daily operations and enhance guest experience.
• Prepare, analyze, and submit operational, manpower, and cost control reports as required by Management.

Housekeeping Supervisor

Poulo Condor Boutique Resort & Spa, Côn Đảo, Việt Nam

• Supervise daily Housekeeping operations to ensure compliance with SOPs and cleanliness standards.
• Assign duties and inspect guest rooms and public areas before release.
• Monitor staff performance and provide on-the-job training and guidance.
• Coordinate with related departments to handle guest requests and operational issues.
• Report room status, staff attendance, and daily issues to the Housekeeping Manager.

Housekeeping Supervisor

Saigon – Binh Chau Joint Stock Company (Minera Hot Springs Binh Chau & Seava Ho Tram), Bà Rịa – Vũng Tàu, Việt Nam

• Supervise daily Housekeeping operations in compliance with SOPs and service standards.
• Assign duties and inspect guest rooms to ensure cleanliness and readiness for sale.
• Provide on-the-job training and monitor staff performance.
• Coordinate with related departments to handle guest requests and operational issues.
• Report room status, staffing, and service quality to the Housekeeping Manager.

Housekeeping Supervisor

Bhaya Cruise Company Limited, Tuan Chau Ha Long International Port, Hạ Long, Quảng Ninh

• Divide and supervise the work of housekeeping staff.
• Checking the cleanliness of the living room and floor area, monitoring the room condition.
• Controlling and monitoring the operating status of equipment, tools, and chemicals.
• Professional training for housekeeping staff.
• Other tasks.

Housekeeping Staff & Order Taker

Công Ty Bất Động Sản BIM Land – Tập Đoàn BIM Group (InterContinental Phu Quoc Long Beach Resort), Phú Quốc, An Giang

• Receive and accurately record all incoming calls, relaying guest, VIP room, and special request information to relevant departments.
• Monitor room status and closely coordinate with Front Office to resolve discrepancies, ensuring accurate data and guest satisfaction.
• Report damaged or missing items promptly, submit maintenance requests to the Engineering Department, and track resolution progress.
• Proactively complete all assigned tasks without supervision and handle additional duties as required by management.

Housekeeping Intern → Housekeeping Staff

Công Ty Cổ Phần Tập Đoàn C.E.O (Khu Nghỉ Dưỡng Novotel Phú Quốc Resort)

• Responsible for cleaning rooms, arranging rooms, changing bed sheets, replenishing items and ensuring a clean and tidy space for guests.
• Serving customers during work.
• Perform other tasks directly assigned by supervisor or Department Head.